We take the utmost care to process  donations  as per  the  instructions given by our donors, online & offline. However, in case  of an unlikely event of an erroneous donation, we will be responding  to  the  donor  within  7  working days  of  receiving  a  valid request for refund from the donor.

The timely refund of the donation will depend upon the type of credit card / banking instrument used during the transaction. The  donor  will  have  to send us a written request for a refund within 2 days of making the donation along with-

1. Proof of the deduction of the donation amount.

2. In cases where the donation receipt has already been issued to donor, the donor will have to return the original receipt to us at our office address.

3. If the tax exemption certificate is already issued, then we are sorry but we will not be able to refund donation. However, case of valid refund request due to any error on our part, we will refund the donation & bear the costs of the same.

If the donor doesn’t write within two days, then a refund is not possible.